Privacy Policy

---

**Last Updated: June 18, 2024**

Royal Migration Centre ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.royalmigrationcentre.com or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

 1. The Data We Collect About You

Personal Data means any information about an individual from which that person can be identified. We may collect different kinds of personal data about you based on your interactions with us and/or the type of services you require. Below are the categories of personal data we may collect:

Identity and Contact Data: This includes full name (including any previous names), date of birth, gender, country of birth, citizenship country, residential and postal addresses (including any previous addresses), email address, telephone numbers, national identification numbers, passport details, and documents that may include your photograph.

Education and Employment Data: This includes professional qualifications and credentials, academic and English language attainments, professional memberships, and employment history (including skills, salary, and references).

Financial and Transaction Data: This includes credit history, payment history, billing information, and bank or credit account information.

Health Information: This includes medical assessments, vaccination records, and other health-related information such as illnesses, allergies, and dietary information.

Technical and Profile Data: This includes device data, internet protocol address, browser type and version, operating system and platform, time zone, usernames and password, and interaction information.

Location Data: This includes information about your location.

Marketing and Communications Data: This includes preferences in receiving marketing information from us and third parties, and feedback and survey responses.

Other Categories of Data: This includes any other information reasonably required to perform our services provided by you or obtained from third parties (for example, from recruiters, institutions, credit reference agencies, public bodies, analytic providers, etc.).

Some of the personal data identified above forms part of a special category of personal data, which includes information that reveals racial or ethnic origin, political beliefs, religious or philosophical beliefs, trade union membership, genetic data, biometric data, or data concerning health. In the event it is necessary to collect any special categories of personal data from you, where required by law, we shall obtain your explicit consent. Personal data does not include data where your identity has been removed or de-identified (anonymous data).

2. How We Collect Data About You

Personal data is collected in a number of ways, including:

- Information you give us through your interactions with us, such as registering your interest with Royal Migration Centre, creating an account with us, submitting an application through our platform or mobile app, voluntary participation in our marketing campaigns, or by corresponding with us via phone, email, our website, our platform, or other means.

- Information we receive from third parties such as a recruitment agent, an educational institution, a Government body, third-party verification service provider, payment and delivery service partners, and other service providers.

- Information we collect about you such as technical, profile, and location data collected from cookies and third-party analytic services.

3. How We Use Your Personal Data

We shall only use your personal data for the purposes for which it was provided to us unless we reasonably consider we need to process your personal data for another reason that is compatible with the original purpose. If we need to process your personal data for an unrelated purpose, we shall notify you and provide you with the lawful and legitimate basis for us to process your personal data. The purposes for which we process your personal data include:

- Addressing your queries or concerns, providing you with information about any Royal Migration Centre products or services that may be relevant to you, and corresponding with you (and, if you are a student, your agent) on your application or support services.

- Creating an account to use certain features of our website, SaaS platform, and/or mobile applications, whether you are a student, agent, or institutional partner.

- Creating a student profile in order to search and store course preferences, and to use our platform and mobile application’s features, including applying to educational institutions.

- Processing all relevant personal data required by your chosen educational institution for application purposes.

- Processing all relevant personal data required by the immigration government agency for student visa services.

- Providing necessary personal data to third parties such as educational institutions and government agencies.

- Verifying your personal data under our quality assessment checks to prevent plagiarism and fraudulent activities.

- Processing payments using third-party PCI-DSS certified payment providers, such as Stripe.

- Processing your application for a job with Royal Migration Centre and any subsequent employment or other business relationship that may arise.

- Any other purposes identified to you at the time of collecting your personal information.

We will only process your personal data where we have a legitimate and lawful basis to do so. In general, we will process your personal data in one or more of the following circumstances:

Consent: Where you have given us clear consent to process your personal data for a specific purpose.

Contract: Where processing is necessary for the performance of a contract with you (or your agent), or because you have asked us to take specific steps before entering into the contract.

Legal Obligation: Where processing your personal data is necessary for compliance with our legal obligations.

Legitimate Interest: Where processing your data is necessary for our legitimate interests or the legitimate interests of a third party, and your interests and fundamental rights do not override those interests. In this context, legitimate interests mean the interests of our business in providing you with our products and services. Where you do not provide us with the personal data requested or withdraw your consent to processing, we may not be able to provide you with some or all of our services.

4. When Do We Disclose Your Personal Data

We may share your personal data with parties set out below for purposes detailed in the “How We Use Your Personal Data” section of this policy.

Within Royal Migration Centre: To our associated entities who facilitate the products and services on offer or provide related products and services.

External Third Parties:

- Educational Institutions: The personal data we process to facilitate an application to your chosen educational institutions is set by that institution. We shall share all personal data required by that institution to that institution to submit a complete application.

- Government Bodies, such as Immigration Departments: The personal data we process to facilitate an application for a student visa application is set by the relevant Immigration agency in your chosen destination country. We shall share all personal data required by that Immigration agency to submit a complete application.

- Service Providers: We may share your personal data with third-party service providers to facilitate our services. Service providers can include advertising, digital, PR and other creative agencies; cloud-based software system providers; customer care providers; facilities and technology providers; social media platforms; insurers and insurance brokers; and legal, accountants, and other professional advisors. For example, we use third-party providers to help us identify, prevent and detect against fraudulent activities, to facilitate transactional payments, to host our platform and data, to facilitate marketing campaigns and communications or to provide regulatory compliance services or support.

- Legal Representatives and Law Enforcement Agencies: We may be required to share your personal data with our legal representatives, courts or law enforcement agencies.

- Transaction Parties: Any third party who is restructuring, selling, or acquiring some or all of our business or assets, or otherwise in the event of a merger, re-organization, or similar event.

If we disclose personal data to a third party, we shall only disclose such data that is necessary for them to provide their services and only where there is a contract in place requiring that information to remain confidential and be securely processed.

5. Transfers of Your Personal Data

If we are required to transfer your personal data to overseas persons or entities, we take all reasonable and appropriate measures to ensure that such data is secured and treated within the confines of the law and this policy. These measures include selecting recipients within countries that have been declared adequately protective of your personal data by relevant authorities or ensuring they are parties to international frameworks committed to ensuring adequate protection. If no such declarations are in effect, our contracts require broadly equivalent measures.

6. How Do We Store and Safeguard Your Personal Data

Maintaining the security and integrity of data is taken very seriously at Royal Migration Centre. We employ reasonable and appropriate security measures to prevent your personal data from accidental loss, use, or unauthorized access, modification, and disclosure. We store personal data on servers with our GDPR-compliant cloud-based provider. However, whilst we take all reasonable precautions, you must keep in mind that the transmission of information over the internet is never completely secure and error-free, so please exercise caution in transferring us information. We limit access to your personal data to our team members, agents, contractors, and other third parties on a needs-to-know basis, subject to duties of confidence. We have procedures in place to deal with suspected personal data breaches and report in accordance with our legal obligations. If you suspect any misuse or loss of, or unauthorized access to, your personal data, please contact us immediately.

7. How Long Do We Retain Your Personal Data

We shall only retain your personal data for as long as reasonably required to satisfy the intended purpose for which the data was collected, including any contractual, legal, accounting, or other reporting requirements. The periods for which we hold this information depend on its type and use. Changes to the periods of retention can occur where:

- You exercise your rights to have the information erased and we do not need it for any permitted reason or required by law.

- We bring or defend legal